Our Values

Communication

Our lifeblood is good communication, travelers tell us what they desire, we listen and consider then we deliver it. We communicate openly and honestly, ensuring that travelers’ expectations are met. At Petnah Africa Tours and Travel, everyone understands what is required and make sure that everyone is on the same page. If our traveler has a special dietary requirement, we ensure that the hotels and safari camps are aware of this and meet their needs, if travelers have specific wish-lists of wildlife they want to see out on safari, our ranger-guides will go an extra mile to try and fulfill them. Tell us what you want, we’ll listen.

Knowledge

We have the knowledge and want to share it. As a truly local company with good experience, we really know Uganda, in and out – its landscapes, its people, and its wildlife. But most importantly, we are determined to share that knowledge with you so that you can get to know our beautiful country, too. From the moment you make your first inquiry to the moment you leave, you’ll find we have the knowledge to make your trip unforgettable. Our staff will help you plan your trip; our driver-guides are often praised for ‘going the extra mile’ to ensure that our travelers have the best experience possible. Our knowledge becomes your knowledge.

Honesty

We know that reputations are hard to build but easy to lose that’s why we attach such importance on integrity, honesty and fairness throughout our organization. We listen to our customers and strive to meet their expectations. From the time of inquiries, we help customers make the right choices about destinations to enable them maximize their travel experience. More importantly, we ensure that we do what we say, delivering our promises while carrying out our business in accordance with the very highest ethical standards.

Passion

We know that Uganda is a very special and unique place with some of nature’s most spectacular sights and wonders. We are really passionate about sharing its natural endowments with all our travelers – that is our challenge. Here at Petnah Africa Tours and Travel, we are confident in our passionate and motivated team, training them to the highest standards to make sure that they make our travelers’ Ugandan experience unforgettable. We are all committed to showing you the very best of our region, committed to ensuring that our passion becomes your passion. At Petnah Africa Tours and Travel, we work hard to make sure that you take home the very best memories of our company, our people, and of beautiful Uganda.

Valuing Relationship

At Petnah Africa Tours and Travels, we value all our relationships i.e with customers, partners, communities and environment. Building a sustainable business is only possible through longstanding, sustainable relationships and we believe that establishing, valuing and nurturing these relationships is the key to the satisfaction of our customers and the success of our business.

Experience

At Petnah Africa Tours and Travel, we have a lifetime of experience and we are determined to make use of it by sharing it with you